1. Return Period

Returns or exchanges are allowed within 7–14 days from delivery date.

2. Conditions

Product must be unused

In original packaging

Not installed
Invoice included

3. Non-returnable Cases

Installed or used products
Misuse damage
Custom-made items

4. Exchanges

Allowed in case of:
Manufacturing defect
Wrong item delivered

5. Refunds

Processed via original payment method
Cash payments refunded within 7 business days

6. Shipping Fees

Customer pays return shipping (no defect)
Company pays if defect or mistake

7. Contact

info@eig-egypt.com